PRIVACY POLICY

During the booking process we collect personal data such as name, address and contact details. This information in collected through the booking provider, any direct email correspondence and from telephone enquires.

Scan of ID will be taken on day of collection.

The booking information is collected so that we can deliver the requested service to you.

ID provided on the day of collection is taken to protect our product and add a level of security.

Your information is stored in a security computer system.

Any payment details are stored with Lodgify’s secure booking system.

The information is stored for 7 years, following this we dispose of your information by deleting any correspondence and anonymise account records.

Only partners within the business. We do not supply any information to any 3rd party.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

If you have any concerns about the use of your personal information, please contact us.